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When
Using XP follow these directions:
- Launch Internet
Explorer
- Type
into your address bar http://exchange.travisusd.k12.ca.us/exchange
- You
should get a dialog box with two white spaces (if you are using
Windows XP)
- Type
in your log in name in the first space as travis-domain\jsmith
(Be careful about the back slash)
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Type your password in the next line and hit the ENTER key.
- You
should be in your INBOX
Can I use either Microsoft Outlook or Outlook Express?
Yes, However if you use Microsoft Outlook for your email, and you use
Outlook Express, all of your email will download into Outlook Express.
When you return to Microsoft Outlook, your mail will not be in your "In
Box". It will have been moved to Outlook Express. It is best to
use only one email reader. You can also tell Outlook Express
to keep all messages on the server. This will avoid the transfer
problem.
How do I send an attachment with an email?
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Be sure that you are in the "Inbox" view by clicking on the "Inbox"
icon on the Outlook bar.
- Choose File/
New/ Mail Message or continue with the message you are currently
working with.
- Click the paper
clip button on the Message form toolbar and a list of files will
appear. If you do not see the paper clip, you can also select Insert/
Attachment from the Message toolbar.
- Click the name
of the file you want to send. Select OK.
Internet Questions
What do I do if I cannot connect to the Internet?
- Look behind
your computer. There should be a cable going into the network socket
in the back of your computer. This is the socket that looks like a
slightly misshapen telephone socket. (If this cable is missing,
contact
Mr.Marx at extension 228). Make sure the green light
(on some
computers) is lit. You may find this green light next to the socket. If it is
not lit, check it after
every step. When it turns on, you should be able to get on the
Internet.
- Check all
connections in the back of your computer, paying special attention to
the one that goes from your computer to the network socket. This
socket looks like a slightly misshapen telephone socket.
If you have a hub, check the wires going from the hub to your
computer.
- Check the
connection of the wire that plugs from your computer (or the hub) into
the network socket. This is the box on the wall that looks like six
slightly misshapen telephone jacks (usually orange). If there is no
cable plugged into one of these sockets, contact Mr. Marx for a
network cable.
- Contact
Rick Marx.
I get Access Denied or filter error when I try to
reach certain web sites. What do I do?
This message means
that the site is blocked by the LightSpeed Internet Filter for
various reasons. You can contact
Rick Marx at extension 228 for overriding, if it's an
educationally appropriate site.
How do I set up and bookmark websites for my students to use?
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Locate the desired websites you would like to mark and save.
- Open the
Favorites folder by clicking on the icon on the Internet toolbar.
- Select Add from
the Favorites folder menu that comes into view on the left side of the
screen.
- Choose where to
save the site. You might consider creating a new folder with a
name pertaining to the subject or class period. This is done
right in the Favorites window.
- Save the
website in the desired folder. You may wish to rename the site
if the name is not obvious.
What does the message, "This page not available" mean?
This message can
mean several different things. Consider the following:
- Check the URL
or address. Be sure there are no miss-spellings in the address.
Check the punctuation, be sure the "dot" is actually a period, not a
comma.
- Check the
extension. Most common extensions are .com and .org.
- Sometimes the
web page's server is down. If you know the address is correct,
it could be the site has a difficulty. Try again later.
Troubleshooting Questions
What do I do if my computer will not turn on?
- Make sure that
the computer and monitor are switched on. If you are using a surge
protector, make sure that it is switched on and push the reset button
on the surge protector.
- Make sure that
the power cords for the computer and monitor are firmly plugged into
the back of the computer and monitor respectively. Make sure these
cords are plugged into the wall or surge protector and that the surge
protector is plugged into the wall.
- Make sure that
all cords going into the back of the computer are snug.
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What is the procedure for reporting major computer
problems?
- Before calling,
make a note of any message that appears on your screen copying down
the message word-for-word. Also note what you were doing at the time
of the problem.
- Call
Rick Marx (Ext 228) and he will send a technician out as soon
as possible to fix the problem. If it is urgent, please page him at
421-3818.
- In case of
extreme emergencies, you may page
Mike Schriner (420-2957) or
Frank Garcia (423-1222).
Precautionary Measures
What precautions do I need to take in order to
prevent losing the data on my computer?
- Save your
document often. Microsoft Word and many other applications can be set
up to "auto-save" so that you don't even have to think about it.
Consult the help for your program (usually accessible by pushing F1)
for more information.
- Save all of
your documents to a floppy disk or zip disk. Either save directly to a
disk or backup to a disk periodically.
- If there is a
risk of a power outage (i.e.: the lights are flickering or dim) or
there is a lightning storm, shut down your computer and be sure that
it is switched off.
What is a virus and what can it do to my computer?
A virus is a small
program that goes into your computer and does something unwanted. They
travel from computer to computer through attachments to E-mails and by
being unknowingly put on private floppy disks. Some send an unwanted
E-mail to everyone in your address book. Some will erase your hard
drive completely.
How do I protect myself from computer viruses?
- Make sure that
you have a virus protection program installed.
- Do not open an
e-mail from an unknown address even if it looks like something
important (i.e.: "warning", a colleague's name in the subject line,
etc.)
- Do not download
any files attached to an E-mail unless you are expecting it.
- Don't use any
floppy disks or zip disks from an unknown source.
- Don't use a
floppy or zip disk that has been in a computer with a virus.
How do I back up my files or student work?
-
If your computer has a zip drive, you can always make a back up copy.
Back up at least once a week, perhaps rotating disks for week one and
week two.
- Making a
duplicate of your file on your hard drive is also a possibility.
However, if your computer
- If you have a
lot of data to back up, you may be able to back up in a particular
folder on the server at your site. Talk with Sankaran Iyer for
possible user rights for this type of backup.
Training
Intel Teach to the
Future (This program was offered previously, through a grant and is
no longer offered.)
This program was designed to teach educators how to create
units based on California Standards. Teachers would learn to use
Microsoft Office Suite 2000 and Microsoft Publisher. Teachers received a
free copy of Microsoft Encarta 2001, Microsoft Office 2000 and Publisher
2000. Teachers also received a binder of information, ideas,
resources, and class materials.
The course was 40 hours, plus approximately 20 hours to homework. Teachers
received SB 1193 credit and college units.
Workshops were available for the following
software programs:
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft Front Page
- Microsoft Access
- Microsoft Excel
- Microsoft Outlook
- Internet Explorer
- Inspiration
- Timeliner
- Hyperstudio
Can I load my software on the district owned
computers?
Yes, you may,
if you have a license for the software. We may not be able to offer
technical support for your own program.
Network Problems
Why do I get the message: No domain server available to log on?
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Printing Problems