At Scandia, we value good communication. When a
concern arises, it is always best to follow an appropriate chain of command.
Many times, an email will gain the answer you need! Be careful, however,
about how your write an email! Emails can also be easily
misinterpreted! Capital letters in an email is "shouting"
online. In a school, the appropriate chain would be as follows:
Classroom Teacher or Staff Member
Speak first with the classroom teacher or staff member with whom you have a
concern. It is often best to ask for an appointment so you can have their
undivided attention. If you try to talk with a teacher just before,
during, or immediately after school, their attention is focused on the
students. With that said, most appointments will need to be scheduled
before or after school. Teachers will not have any open time during the
When preparing to meet with the teacher or other staff
member with whom you have a concern, it is always best to go in and ask them to
share what happened. This way, you can put information from your child
together with information from the teacher to obtain a full picture.
Remember that children and adults often see the same incident
If your concern with the teacher or other staff member was not resolved in your
meeting with them, please feel free to meet with the school principal.
Once again, it is generally best to call for an appointment. While the
site principal may sometimes be available when you come in, it is generally
better to ask for an appointment. When you set an appointment, it is extremely
helpful and more efficient to let the principal know in advance your cause for
concern. This gives the principal time to investigate and find out as much
as possible prior to meeting with you. Advance knowledge of a concern will
help your meeting go smoother and enable everyone to find a
If for some reason, we have still not resolved a problem, your next step is Jim
Bryan, Assistant Superintendent of Education Services. Mr. Bryan can be
reached at 707-437-8204.
Most concerns are most easily resolved at the site level with the teacher and
the principal. If your concern has still not been addressed, your next
step is our district superintendent, Kate Wren Gavlak.